Orders

To place an order, add an item to your cart and proceed with the purchase.
Once your order has been processed, you will receive an order confirmation email.
Once the order has been shipped, you will receive an additional shipping confirmation e-mail with all the information to track your package.
Please note that once your order has been placed, no changes can be made to the delivery details or address.

SHIPMENT

Free shipping in all Italy.
International shipping is charged to the customer and varies according to the location of the same:

  1. 15 euros in Europe
  2. 35 euro extra-EU

The different geographical position of the customer also implies different timing:

  1. 2-3 working days for Europe
  2. working days for extra-EU

PAYMENT

All payments made on www.caterinazulian.it are safe.
All transactions are in euros. We accept PayPal, Visa, MasterCard. Telephone orders are not accepted.

Returns & Exchange

Pursuant to art. 64 of Legislative Decree 6 September 2005 n. 206 and subsequent amendments and additions, we offer the possibility to withdraw from the contract, without specifying the reason, within 14 working days of receipt of the goods at the address provided during the purchase.
In the case of a return, the customs duties will be borne by the customer.
It is possible to do this by sending an e-mail to [email protected]

REIMBURSEMENT

The request will be sent an e-mail containing the return number and it will be up to the applicant to pay the shipping costs within the deadline for exercising the right of withdrawal at the address: CATERINA ZULIAN c / o ENI, Viale Vittorio Veneto 34 – 00040 Frascati (RM). For further details see the page (SHIPPING AND RETURNS)

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